If our clients wish to handle customs clearance and importation of any product, they must also obtain various additional documents required by customs and confirm the quality and safety of the products.
Typically, these documents are obtained from the official state bodies of the importing country. The process involves directly appealing to these government bodies, as only the official authorities of the importing country can issue them.
Due to various reasons such as local mentality, language barriers, and other obstacles, these documents are usually obtained by the local importer company just before passing through customs control. The procedure for foreign manufacturers entering a new market is time-consuming and often results in refusals.
Experienced companies often request a "preliminary analysis of the products" from responsible firms (such as ours or similar companies form all over the World) before starting state registration and other procedures of their goods. This involves a document confirming the product's quality and safety. This document is a form of targeted market research that examines the product's composition compared to existing products on the market and relevant norms/standards.
Our specialists and managers conduct marketing and other studies based on the requirements, standards, and norms applicable to similar products. Additionally, our customers and Partners can use these documents to enhance their product's competitiveness and assure customers of the product's quality and safety for needed Market.
After reviewing the provided documentation, our company employee determines whether the products can meet certain quality norms and standards. A document that confirms quality is then issued, containing the company name, a list of products, and our expert's conclusion on the product's quality and safety. Our Customers intending to enter foreign markets often order such documents.
Our main service is the issuance of these documents, which include product analysis and research to check compliance with certain norms and standards in the target country. Based on the service results, a document confirming the product's quality is issued. The cost for obtaining these trade documents for companies from all countries (cosmetics, food, fertilizers, etc.) ranges from about 1000 to 1650 euros per item, plus a small percentage for weight /size corrections (depending on the product type).
Each Customer needs to note that this document does not replace those issued by government agencies or other licensed bodies. Obtaining these documents is voluntary and can be used to boost the product's competitiveness. These services are provided within 25 to 80 days after receiving the necessary documents (either original or by e-mail). To obtain this type of document, Suppliers will need to provide list of goods and the information on product as declared in the offer (compositions and photos).
Our company can also provide consulting services to help obtain quality documents (certificates or their analogues/ equivalents) issued by state authorities of specific countries, according to their norms and laws. To receive these consulting services, you must conclude an agreement with us specifying the issuing authority and the exact name of the document you wish to obtain. The final price for such services is at least 4200 euros per product for companies from any country, with an execution period of 45 to 120 days from the contract date. Additionally, obtaining these documents for some countries may involve on-site product inspections by authorized government agency experts and laboratory tests at certified centers.
If you want our company to arrange additional laboratory tests for your products, the fee for these services will range from 650 to several thousand euros. An agreement "on laboratory research" indicating the type of study must be signed.
If, after receiving a document that confirms quality of the goods from our company, it is established during customs and other procedures that your products cannot be imported into the specified country due to non-compliance with local legislation (prohibited composition etc.), all payments made will be refunded. If you receive a document issued by our company and subsequently cannot obtain a required document from the state authorities, we will refund the full amount paid. To use this option, you need to send us a complaint detailing the reasons for not receiving the state-issued document. This application must be submitted within two years of receiving the document issued by our company.